Privacy Policy

Cookies Policy

This Cookies Policy explains what cookies are, how we use them, and your choices regarding cookies on our website.

  1. What are cookies

Cookies are small pieces of text sent by your web browser on a website you visit. A cookie file is stored in your web browser and allows the website or a third party to recognize you and make your next visit easier and more useful to you.

  1. How we use cookies

When you use and access our website, we may place several cookies files in your web browser. We use cookies for the following purposes:

– To enable certain functions of the website

– To provide analytics

– To store your preferences

– To enable advertisement delivery, including behavioural advertising

  1. Types of cookies we use

– Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

– Analytics Cookies: These cookies allow us to analyze your use of the website to improve its functionality and user experience. We use Google Analytics for this purpose. The information collected by these cookies is aggregated and anonymous.

– Advertising Cookies: These cookies are used to personalize the advertisements that are displayed to you based on your browsing behaviour. We use third-party advertising companies to serve ads on our behalf across the internet. These companies may use cookies to collect information about your visits to our website and other websites to provide you with relevant advertisements.

– Preference Cookies: These cookies allow us to remember your preferences and customize your experience on our website. They may be set by us or by third-party providers whose services we have added to our pages.

  1. Your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

  1. GDPR, CCPA, and other international data privacy laws

Our website complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We respect your privacy and your rights to control your personal data. By using our website, you consent to the use of cookies in accordance with this Cookies Policy.

  1. Contact us

If you have any questions about our use of cookies, you can contact us at [contact@coach2goal.com].

  1. Changes to this Cookies Policy

We may update our Cookies Policy from time to time. We will notify you of any changes by posting the new Cookies Policy on this page.

Last updated: 12.06.2024

 

Privacy Policy

Last Updated: 12.06.2024

Welcome to Coach2Goal (retail.coach2goal.com). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data.

  1. Information We Collect

We collect information from you in several ways, including when you visit our site, register on our site, subscribe to our newsletter, respond to a survey, fill out a form, or enter information on our site. The types of information we may collect include:

– Personal Identification Information: Name, email address, phone number.

– Technical Data: IP address, browser type, operating system, and other technical information about your visit.

– Usage Data: Information about how you use our website and services and interact with our content.

– Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information

We may use the information we collect from you in the following ways:

– Personalise Your Experience: To deliver content and product offerings relevant to your interests.

– Improve Our Website: To better serve you by enhancing site features and functionality.

– Administer Site Features: To manage contests, promotions, surveys, or other site features.

– Communication: To send periodic emails regarding your orders, products, and services, and to follow up after correspondence (live chat, email, or phone inquiries).

– Marketing and Customer Support: For marketing purposes, order processing, and customer support.

  1. Legal Basis for Processing Personal Data (GDPR)

Under the GDPR, we must have a legal basis to process your personal data. We rely on the following legal bases:

– Consent: When you have given us explicit consent to process your data for a specific purpose.

– Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

– Legitimate Interests: When processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

– Legal Obligation: When processing is necessary for compliance with a legal obligation.

  1. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

– SSL Encryption: Your personal information is encrypted via Secure Socket Layer (SSL) technology.

– Access Controls: Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

– Regular Updates and Security Audits: We regularly update our software and plugins to protect against vulnerabilities and conduct regular security audits.

– Additional Security Measures: We use additional security plugins (e.g., Wordfence) to enhance security measures.

  1. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information to comply with the law, enforce our site policies, or protect our rights, property, or safety.

  1. Your Rights (GDPR and CCPA)

Under GDPR, you have the following rights:

– The right to access: You have the right to request copies of your personal data.

– The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

– The right to erasure: You have the right to request that we erase your personal data under certain conditions.

– The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

– The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

– The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Under CCPA, you have the following rights:

– The right to know: You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months.

– The right to delete: You have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions.

– The right to opt-out of sale: You have the right to request that we do not sell your personal data. We do not sell your personal data.

– The right to non-discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information provided below. We will verify your identity before processing such requests.

  1. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Suggested retention periods:

– Personal Identification Information: Retained as long as you have an account with us or as needed to provide you with services.

– Technical and Usage Data: Typically retained for 26 months.

  1. Third-Party Services

We use third-party service providers to monitor and analyse the use of our site and to facilitate our service. These third parties may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We ensure these third parties comply with privacy regulations by including privacy and data protection clauses in our contracts with them. Examples of third-party services we use include Google Analytics and MailChimp.

  1. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and by sending an email notification if the changes are significant. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Coach2Goal 

Email: contact@coach2goal.com  

Address: Gavrylyshyna 12, Kyiv, Ukraine, 04116

Effective Date: 12.06.2024

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